Uninstalling Cloud Drive Mapper (CDM) via Command-line Interface (msiexec)

  1. Press Windows + S on your keyboard to open the search box.

  2. Type cmd in the search box, right-click the Command Prompt tile and select Run as administrator from the shortcut menu. The User Account Control dialog box appears.

  3. Click Yes to launch the Command Prompt console.

  4. To uninstall CDM silently, type msiexec.exe /x <path_to_package> /qn then press Enter.

If you get the following error "This installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows Installer package", please follow the steps below:

  1. Press Windows + R on your keyboard to open the Run dialog box.

  2. Enter regedit in the Open: box then click OK. The User Account Control dialog box appears.

  3. Click Yes to launch the Registry Editor.

  4. Expand the HKEY_LOCAL_MACHINE registry hive to select SOFTWARE > IAM Cloud > Cloud Drive Mapper.

  5. Right-click UninstallString from within the Cloud Drive Mapper registry hive and select Modify... from the shortcut menu. The Edit String dialog box appears.

  6. Copy the value of the UninstallString from the Value data: field then click OK.

  7. To uninstall CDM silently, type msiexec.exe /x {UninstallString} /qn in the Command Prompt console then press Enter.

Replace {UninstallString} with the value of the UninstallString that was copied from the Registry Editor earlier.

Related topics:

Deploying Cloud Drive Mapper (CDM) via Command-line Interface (msiexec)