Creating a folder redirection policy

As an admin, you can create folder redirection policies in Iris by navigating to one of the following sections from the menu:

  • Mapping groups

  • Folder redirection

Before creating folder redirection policies, keep the following considerations in mind:

  • Folder redirection applies exclusively to Direct: OneDrive mappings.

  • Folder redirection policies can be assigned via Iris or deployed via Group Policy or Microsoft Intune.

  • While you can assign the same folder redirection policy to a Direct: OneDrive in multiple mapping groups, a Direct: OneDrive can only have one folder redirection policy at a time.

  • You can create up to 200 custom folder redirection policies for your tenancy.

When creating a new policy, specify the following settings:

  • Policy name: Enter a name for the policy. This field is mandatory.

    • The name must be between 1 and 250 characters.

    • Only one space is allowed between two characters.

    • You can't include blank spaces before the first character or after the last character of the policy name.

  • Base folder: Optionally, specify a base folder name that will act as the parent directory for all redirected folders. If left blank, CDM will redirect folders to the root of the drive.

    • The name can't exceed 64 characters.

    • Only one space is allowed between two characters.

    • You can't include blank spaces before the first character or after the last character of the base folder name.

    • You can use the following special characters: ` ! @ # $ % ^ & ( ) _ – + = { [ } ] ; ‘ ,

    • You can't use the following special characters: " \ * : < > ? / | . ~

  • Folders: Choose which Windows profile folders (Documents, Desktop, and the rest) to redirect. You must select at least one folder to create the policy.

  • Assign folder names: Assign a name to each selected folder. These names don't have to match the original folder names.

    • The name can't exceed 64 characters.

    • Only one space is allowed between two characters.

    • You can't include blank spaces before the first character or after the last character of the folder name.

    • You can use the following special characters: ` ! @ # $ % ^ & ( ) _ – + = { [ } ] ; ‘ ,

    • You can’t use the following special characters: " \ * : < > ? / | . ~

  • Redirect to root: Select this checkbox if you want to redirect the contents of the Documents folder to the root of your Direct: OneDrive mapping.

Once you’ve specified these settings, save the policy:

  • If the policy is created from the Mapping groups page, it will be immediately assigned to the selected mapping.

  • If the policy is created from the Folder redirection policies page, it will be added to the list of folder redirection policies without being assigned to a mapping.

A folder redirection policy created from the Folder redirection policies page can be assigned to a Direct: OneDrive from the Mapping groups page.

CDM can only redirect Windows profile folders to your OneDrive for Business account if they are in their default Windows location: C:\Users\UserName. CDM won't perform the redirection as per the assigned policy if they aren't.

Related topics:

Managing folder redirection policies

Handling changes to redirected folders