How Cloud Drive Mapper (CDM) handles changes to redirected folders

CDM automatically manages changes made to redirected folders, whether those changes come from you or other applications attempting to redirect the same folders. CDM addresses these scenarios in the following ways:

Scenario CDM behavior
Locally renamed, moved, or deleted CDM will prevent you from renaming, moving, or deleting redirected folders on your local system.
Renamed, moved, or deleted in the OneDrive web app CDM will recreate the redirected folder during the next sync. However, the contents of that folder will not be restored.
Folder redirection policy modified by an admin in Iris When CDM starts, it applies any changes an admin has made to the folder redirection policy in Iris since the last session. For example, if an admin renames a folder in the policy, CDM will create a new path for it the next time it starts.
Conflicts with other folder redirection applications If you’ve enabled folder redirection for a Direct: OneDrive in Iris, we strongly recommend not using it in conjunction with other applications that support folder redirection, as this can cause duplication or data loss. This includes and is not limited to the OneDrive sync client. If you’re looking to switch from another application that supports folder redirection to CDM, please ensure you’ve disabled folder redirection for that application and restarted it for the change to take effect. Additionally, when you create and assign a folder redirection policy to a Direct: OneDrive in Iris, your users must restart CDM for this change to take effect as well.

Related topics:

Create a folder redirection policy

Manage folder redirection policies